Question 1

How do I register and enroll?

Accepted Answer

To register and enroll, follow these steps:

Access the Registration Portal: Visit the online portal.
Create an Account: If you're a new user, you'll need to create an account. Provide the required information, such as your family information, student information, contact information, and account password.
Log In: Once you've created an account, log in using your email address and password.
Browse Classes: Navigate to the "Classes & Events" section, then "Find Classes" to browse available options. You are able to search for classes by age group, program type, location, and more.
Select Classes: Choose the classes you'd like to enroll in by clicking on the "Add To Cart" button above each class.
Review Cart: After selecting your classes, review your cart to ensure accuracy.
Complete Registration: Proceed to the checkout or registration page to complete the enrollment process. You may need to provide additional payment information.
Submit Payment: Complete payment for the classes you've selected.
Confirmation: Once your registration is complete and payment has been processed, you will receive a confirmation email with details about your classes.
Access Account: Log in to your online portal account to access class schedules, view payment history, update personal information, and communicate with your program administrators as needed.

If you encounter any difficulties during the registration process, please reach out to our administrators for assistance. They can provide guidance and support to ensure a smooth enrollment experience.

Question 2

Can I pre-register?

Accepted Answer

Pre-registration is available for returning students only. We announce schedule and registration via social media and newsletter distribution list several weeks before general registration opens.

Class space is limited, therefore we suggest you reserve class space as soon as possible. Please note, cancellations are rare but we do maintain waiting lists for all our programs.

Question 3

What if I missed the enrollment deadline, can I still enroll in classes?

Accepted Answer

Yes, you can still enroll!  We offer rolling registration through our fall semester (up to October 1st) and into our spring semester (up to March 1st). Please note however, our classes fill up quickly! So make sure to enroll as soon as possible!

Question 4

Want to enroll in a full class? (Joining the waitlist)

Accepted Answer

You can sign your student up for the waitlist and we will notify you if space becomes available. If you wish to be guaranteed that you will have a class to attend, we can put your student on the waitlist for the originally preferred class while also accepting a temporary registration for another session.

Question 5

What are the associated costs?

Accepted Answer

Performing Arts tuition is a big commitment. Click Here for a comprehensive list of all associated costs.

Question 6

What forms of payment does Limelight accept?

Accepted Answer

Limelight accepts payments via Credit/Debit Card: 
Tuition will be auto-charged on the 15th of the month along with a 3% third party processor fee. Any outstanding fees on the account will also be auto-charged on the 15th of the month or as they are reconciled (families are responsible for tracking this and ensuring prompt payment via our online portal).

Question 7

Do I pay less in months with fewer classes?

Accepted Answer

No, we take your total annual tuition and divide it by 10 to make each monthly payment the same. You then pay ten equal installments for the whole year’s tuition.

Question 8

What discounts are available?

Accepted Answer

Limelight offers two types of discounts for our students, a multiple class discount and a multiple student discount. Additional discounts are available for students who are part of our assistant instructor program.

Multiple Classes: 
If a student attends 3 classes per week, the 3rd class is 5% off. If a student attends 5 classes per week the 3rd class is 5% off and the 5th class is 10% off.

Multiple Students:
Each additional student's entire tuition is 5% off.

Limelight Performing Arts also offers many scholarships! Read more here.

Question 9

If I wish to withdraw from a class, can I receive a refund?

Accepted Answer

In order to terminate enrollment or drop a class, you must complete the online withdrawal form at least 7 days prior to the 15th of the month prior to the month you wish to withdraw in. You can find the form here.

Monthly billing will continue until Limelight Performing Arts receives notice via the form above.

No exceptions will be made to this withdrawal policy.

Question 10

What happens with past due payment and penalty fees?

Accepted Answer

Statements will not be mailed out. Limelight Performing Arts will e-mail you notice of past due payments.

It is the client’s responsibility to be aware of any and all uncharged items and fees to the account, this can be found on our online portal. We will attempt to auto process these as we see fit, but a $25 late fee will be added to the account each week until the late balance is collected, no exceptions.

Client assumes responsibility for awareness of any balance on the account and any late fees. Account balances will be sent to collections, at the client’s expense, if over 30 days past due, and the student will be unenrolled from all Limelight classes. Upon re-enrollment, the client must pay a $50 re-registration fee.

Question 11

What policies need to be accepted before enrollment?

Accepted Answer

Before enrolling in a class, participants need to accept various policies to participate in Limelight's programing. 
These include:

Payment Policy: This policy outlines the payment schedule, accepted payment methods, late fees, refunds, and cancellation policies.
Attendance Policy: This policy outlines expectations regarding attendance, tardiness, and makeup classes. As well as the consequences of excessive absences or tardiness.
Code of Conduct: This policy outlines expected behavior for participants, parents, and guardians. It include rules regarding respect, sportsmanship, safety, and communication.
Health and Safety Policy: This policy outlines procedures for ensuring the health and safety of participants, including emergency protocols, illness policies, hygiene practices, and COVID-19 safety measures.
Emergency Procedures: outlines the specific protocols and actions to be followed in the event of various emergency situations to ensure the safety and well-being of participants, staff, and others present in the facility.
Liability Waiver & Assumption of Risk: This policy releases the organization from liability for injuries, accidents, or damages that may occur during participation in the program or class. Participants need to acknowledge the risks involved and agree not to hold the Limelight Performing Arts responsible.
Photo and Video Release: This policy outlines consent for the use of participants' images and videos for promotional or educational purposes. Participants may need to provide consent or opt-out of having their images used.

Question 12

What additional forms may be necessary for your student?

Accepted Answer

These additional forms help ensure that Limelight has the necessary information, permissions, and agreements in place to provide a safe, supportive, and enriching experience for students participating in the program.

Transportation Authorization: If transportation is provided as part of the program, a transportation authorization form may be necessary. This form collects information about transportation arrangements, such as pick-up and drop-off locations, authorized individuals for transportation, and any special instructions or restrictions.

Student Self Check In/Out Authorization: If transportation is provided as part of the program, a transportation authorization form may be necessary. This form collects information about transportation arrangements, such as pick-up and drop-off locations, authorized individuals for transportation, and any special instructions or restrictions.

Washroom Assistance Release: If transportation is provided as part of the program, a transportation authorization form may be necessary. This form collects information about transportation arrangements, such as pick-up and drop-off locations, authorized individuals for transportation, and any special instructions or restrictions.

Question 13

What happens if the studio cancels class?

Accepted Answer

Should Limelight Performing Arts be forced to cancel classes due to instances of inclement weather, natural disaster or uncontrollable, unforeseeable circumstances (power outage, government mandated closure, etc.), classes will be canceled for the day. Limelight is unable to provide makeup classes.

Question 14

What if a student misses class?

Accepted Answer

If your child is ill or you are heading on vacation, please give us a call at the office so that we may notify the teacher.

Question 15

When do classes start and end?

Accepted Answer

Classes begin the first week of September and run through to the year end show in June. Take a look at our complete calendar including breaks over the winter, spring, and summer sessions, show dates, and more.

Question 16

Who performs in showcases?

Accepted Answer

All students enrolled in a performance class will perform in our winter showcase in December and year-end show in June. It is a fun and exciting way to show off your hard work! Performers are not required to pay to perform, the theatre costs are covered by the studio.

Anyone wishing to watch the show from the audience is required to purchase a ticket. Tickets will be available for sale through our website.

Question 17

What is the dress code?

Accepted Answer

Here is a list of the attire requirements by class type: Class Dress Codes

Question 18

Where can I purchase the uniform and shoes for my student's class?

Accepted Answer

Conveniently located inside of the studio is Limelight Performing Arts Supply.  We can take care of your needs for any uniforms, shoes, attire, and equipment needed for classes. If we don’t have your size, we can custom order for you!

Question 19

How do I know what level to register for? (Level placement window)

Accepted Answer

Trial classes may be set up with the front desk to try out a class before enrolling. A specific Limelight instructor will evaluate your dancer and ensure they are placed in the appropriate level class.  
For all classes we recommend your performer enroll in a class that seems like the correct level, depending on their amount of experience.
 
Level 1: 0-1 years experience
Level 2: 2-3 years experience
Level 3: 4-5 years experience 
Level 4: 5+ years experience

*Level does not always correlate to a students years of experience, however this it is a good measure for initial placement.

During the first month of classes instructors will evaluate students in class to ensure they are in the correct class.

Question 20

When will a student be ready to move up levels?

Accepted Answer

The decision to move a student up levels should be made collaboratively between the student, their parents or guardians, and the instructor, taking into account mastery of the current curriculum, consistent progress, readiness for challenges, physical and mental abilities, as well as commitment and dedication.

Ultimately moving up a student is Limelight's decision to make, we ask that students and parents/guardians please respect our decision. We too want to see your student grow and succeed, while also ensuring the safety of each and every performer.

Question 21

Will there be bathroom breaks or snack breaks during class?

Accepted Answer

Limelight classes are scheduled with 5 minute transition periods. Please use this time to go to the washroom or have a snack. Students are discouraged from using the washroom during class time, as this is disruptive for the entire class. Water bottles are the only thing allowed inside our studios, all food must be eaten in the student lounge during breaks.

Question 22

Can I watch my child's class/rehearsal?

Accepted Answer

Limelight welcomes parents to walk their students to their class and ensure their child is settled in before class begins. Once class begins we ask that all parents watch only from our observation windows. It has been demonstrated that having parents in the room can be distracting for the students. Our youngest performers (2-3 years old) may occasionally need assistance and guidance from their parents, therefore depending on the child’s independence, parents may be invited to sit-in on the occasional class.

Question 23

What are the age requirements for classes and company teams?

Accepted Answer

We have a large youth programs, offering classes for children as young as 1 years old, as well as a comprehensive adult performance and fitness programs.

My Shadow and Me: 1-2.5
Toddlers: 2.5-4
Kids: 5-7
Youth: 8-10
Junior: 11-13
Senior:  14-19

Company teams are for students of all ages! However, competitions can only be attended once performers are 6 years old.

All ages are as of the 31st of December.

Certain exceptions may be made for age guidelines. This decision is to be made by Limelight Performing Arts.

Question 24

My child sometimes cries and has difficulty staying in class, what can be done?

Accepted Answer

Our experience shows that following a few simple rules can make a world of difference in this situation.

First, on your way to class explain to your child where they are going and what they will be doing, and about the new friends they will meet.

Second, always bring your child 5-10 minutes early. Give them time to change, and get into the atmosphere of the class. Bringing a child late and pushing them into the class after it started almost always results in confusion and a feeling of being put on the spot. This leads to crying in many cases.

Finally, and contrary to logical thinking, if a child sees a parent during the class they will almost surely want to be with them, and not with other kids dancing.

Our toddler methodology is specifically designed for small children of this age. At the Instructor’s discretion, they may invite the parent into a class for a few minutes or may take the child outside for a parent to calm them down. Please follow the instructor’s suggestions, and your child will have the best experience. It usually takes 2-3 classes at most for children to become comfortable with their new friends and the atmosphere.

We understand this can be a difficult situation for both students and parents, but ask that you please reflect the rules of the class for your student. Students who are not encouraged to follow the rules of the classroom set the example for the rest of their peers, which can sometimes lead to bad feelings between children.

Rest assured that all Limelight instructors have experience with shy students, and this behavior is completely natural and common.

Question 25

Does Limelight offer competitive classes and teams?

Accepted Answer

Yes! At Limelight we have 1 company team that is divided into 3 age divisions, Youth, Junior, Senior.

Youth: 
Junior: 
Senior:

Question 26

What if a student doesn't want to "compete"?

Accepted Answer

No problem – we offer both competitive and non-competitive (recreational) classes.

Question 27

Does Limelight offer private lessons?

Accepted Answer

Yes, we offer private classes and choreography work. Read more about our private lessons here. Please contact us with your goals, style, age, timeframe and any other information that may help us direct you to the right Instructor. Private lessons must be approved by the studio director prior to booking.

Question 28

When do ballet students start pointe work?

Accepted Answer

The age at which dancers start pointe work varies from student to student. Strength is paramount in being able to wear pointe shoes for extended periods of time. Premature wearing of pointe shoes or insufficient training can result in serious injury. We are strongly committed to ensuring the safety and well-being of our dancers.

Children under the age of 10 will not be permitted to perform in showcases on pointe. Our qualified instructors must decide as to when a student is ready for pointe work.

In addition, students must take pre-pointe/pointe conditioning for a minimum of a year, and a minimum class requirement of two ballet classes at respective level, before progressing to dancing on pointe.

Question 29

What technique/syllabus does Limelight teach?

Accepted Answer

.

Frequently Asked Questions

How do I register and enroll?

Can I pre-register?

What if I missed the enrollment deadline, can I still enroll in classes?

Want to enroll in a full class? (Joining the waitlist)

What are the associated costs?

What forms of payment does Limelight accept?

Do I pay less in months with fewer classes?

What discounts are available?

If I wish to withdraw from a class, can I receive a refund?

What happens with past due payment and penalty fees?

What policies need to be accepted before enrollment?

What additional forms may be necessary for your student?

What happens if the studio cancels class?

What if a student misses class?

When do classes start and end?

Who performs in showcases?

What is the dress code?

Where can I purchase the uniform and shoes for my student's class?

How do I know what level to register for? (Level placement window)

When will a student be ready to move up levels?

Will there be bathroom breaks or snack breaks during class?

Can I watch my child's class/rehearsal?

What are the age requirements for classes and company teams?

My child sometimes cries and has difficulty staying in class, what can be done?

Does Limelight offer competitive classes and teams?

What if a student doesn't want to "compete"?

Does Limelight offer private lessons?

When do ballet students start pointe work?

What technique/syllabus does Limelight teach?

Summer Frequently Asked Questions

How do I register and enroll?

Can I pre-register?

What if I missed the summer enrollment deadline, can I still enroll in camps and classes?

Want to enroll in a full camp or class? (How to join the waitlist)

What are the associated costs?

What forms of payment does Limelight accept?

What discounts are available?

If I wish to withdraw from a camp or class, can I receive a refund?

What happens with past due payment and penalty fees?

What policies need to be accepted before enrollment?

What additional forms may be necessary for your student?

Where are summer programs located?

When do camps start and end?

What are the age requirements for summer camps and classes?

Is extended after care available?

What should students bring to summer camp?

What is the summer dress code?

Who performs in shows?

When will there be snack and lunch breaks?

Do teachers assist young students in washrooms?

When does Limelight host competitive team auditions?

Does Limelight require competitive members to participate in summer intensives?

More Questions?